We
don’t know exactly how, but we ended up in a strong discussion about a topic
that we don’t really care much about. But we are starting to feel upset, angry,
and even furious, fighting to show that we are right. As if our life depends on
it
We
don’t care at all if we hurt the other person, even though it is a dear friend
or even our spouse. We have to win, no matter what.
If
it is a meeting at the office, discussion become endless, the agenda is not
followed any longer, and the issue at stake remains unsolved. Sometimes it
becomes a kind of tennis match. Two people discussing and the rest watching the
“game”.
Finally
we lose the discussion.
How
do we feel?
Terrible! Defeated!
What
is making us to feel that way? If the other person won and we lost, it means
that we are worse, less clever or less brilliant than the other person, aren’t
we?
Or
maybe not?
Winning
or losing a discussion seems to have an impact our self-esteem, how good we
perceive we are. Sometimes during the discussion we even lose control and say
things that we later regret. We are under of what Daniel Goleman calls an “Amygdala Hijack”. Our emotional brain disconnects
the rational brain. So don’t try to convince with reasons a person that is
already upset and angry.
But
good news: there is a remedy for it. Just being aware of what is happening help
us to handle it in a better way. At least if we are not already completely “hijacked”
by our amygdala. So the sooner we realize the better.
At
work, I would highly recommend to use “The six thinking hats”. It really avoids
endless and fruitless discussions and makes meetings much more productive and
effective.
Next
time you notice you are going to be trapped in a hot discussion, think: “Do I want to discuss about this, now? What for”. And if you don't, just say things like “maybe you are right”,
or “could be”.
After all, everybody is partially right. At least 2% right. The other person won’t keep discussing and you avoid the dangers
of the “Amygdala
Hijack”.
P.D.: If you want to know more about how discussions work, read this article:
P.D.: If you want to know more about how discussions work, read this article:
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